Coronavirus information update

Wednesday, March 18

Dear Customers and Partners,

During this time of the Coronavirus (Covid-19) situation, our number one priority is to keep our customers, employees, and partners safe and healthy.  Our company diligently follows government mandated labor policies and guidelines in all countries where we are located, including occupational health and safety standards. 

Most of our suppliers have stopped their activities.  Many non-Asiatic customers are stopping their shipments collection.  Therefore, our French factories are closed since Friday, March 20th. However, we are working on implementing particularly drastic health measures so that we can resume our activities.  Thank you for your patience and understanding.

Our support teams will continue working from their homes. You can reach your usual sales contact and after sales support by email and phone.  Technical support will be provided by phone and Visio conferencing. 

We will continue to enter your orders and integrate them into our supply management system in order to be ready to deliver equipment to you in the best conditions as soon as the activity resumes. 

All SAMES KREMLIN teams deploy their best efforts to serve you as well as we can during this very unusual time.

Tuesday, March 17

Dear Customers and Partners,

Facing this specific situation, our number one priority is to keep our employees, customers, and partners safe and healthy. We have implemented all necessary measures to protect our teams, as well as our visitors. To avoid saturating your email inbox, we have created a page on our website that is dedicated to the Coronavirus where you will find updated information on our organization and ability to continue to serve you.

Our company diligently follows government mandated labor policies and guidelines in all countries where we are located, including occupational health and safety standards.

However, at this stage, we are still able to serve our customers. We thank our suppliers who are also doing their best during this very difficult time.